Terms of Service
These terms are an agreement between you and 2865624 ONTARIO INC. ("we", "us") about your use of Abby, our AI phone assistant, including calls, texts and this website. By using Abby, you agree to these terms and to how we handle information as described in our privacy policy.
1. Abby is an AI
Abby is an AI assistant, not a person. She can misunderstand you, get facts wrong or make mistakes, so check anything important before relying on it. Abby gives general information only and isn't a substitute for professional medical, legal, financial or other advice.
2. Not for emergencies
Abby can't contact emergency services or send help. In an emergency, call 911 or your local emergency number.
3. Who can use Abby
You must be at least 18, or the age of majority where you live if that's older, to use Abby.
4. Your account and PIN
Keep your PIN secret. You're responsible for anything done on your account with your PIN, so tell us right away if you think someone else knows it. After several wrong PINs, we lock logins for a while to protect your account.
5. Using Abby responsibly
Don't use Abby to:
- break the law, or help anyone else break it;
- harass, threaten, defraud or impersonate anyone;
- access accounts or information that aren't yours;
- place automated or bulk calls, or try to disrupt, overload or get around the security of the service;
- try to make Abby produce harmful content or reveal information about other people.
We may limit, suspend or end your access if you break these terms or put others at risk.
6. Connected accounts
When you connect a Google, Microsoft or other account, you allow Abby to use it on your behalf to do what you ask. You're responsible for the requests you make, such as messages Abby sends for you. You can disconnect at any time. Your use of those accounts is also governed by their providers' terms.
7. SMS Terms
These SMS terms cover text messages from Abby, a service of 2865624 ONTARIO INC.
- What we send. One-off texts you ask for during a call, each with a single link to a page on abbyassistant.app, such as a link to connect your Google or Microsoft account or to a research report, and a one-time code when you set up an account. A research report is texted when it's ready, which can be shortly after your call. We don't send marketing texts.
- How you agree. Abby asks before sending a link and sends it only if you say yes. Texting is optional and isn't required to use Abby.
- Frequency. Message frequency varies, usually one text per request.
- Cost. Message and data rates may apply.
- Opting out. Reply STOP to any text to stop receiving texts. We'll send one text confirming you've opted out. Reply START to receive texts again.
- Help. Reply HELP to any text, or email contact@abbyassistant.app.
- Carriers. Mobile carriers aren't liable for delayed or undelivered messages.
- Privacy. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Our Privacy Policy has the details.
Our texting page explains more, including what Abby says before sending a text.
8. Paid plans
Some features may need a paid plan. We'll show you the price and billing terms before you buy, and our payment processor handles payments. You can cancel at any time. Cancelling takes effect at the end of your current billing period, unless we say otherwise at checkout or the law requires a refund.
9. Changes and availability
Abby is a new service and will keep changing. We may add, change or remove features, and the service may sometimes be unavailable. We may also update these terms. If a change is significant, we'll tell you before it takes effect. Using Abby after a change means you accept the updated terms.
10. Disclaimer
To the extent the law allows, Abby is provided "as is" and "as available", without warranties of any kind, including any warranty that she'll be accurate, uninterrupted or error-free.
11. Limitation of liability
To the extent the law allows, we aren't liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill. Our total liability for any claim relating to Abby is limited to the greater of the amount you paid us in the 12 months before the claim and CA$100.
12. Your rights under local law
Some places don't allow some of the limits in these terms. Nothing in these terms takes away rights you have under consumer protection laws that can't be waived.
13. Governing law
These terms are governed by the laws of Ontario and the federal laws of Canada that apply there. Disputes will be decided by the courts of Ontario, unless your local law gives you the right to bring a claim where you live.
14. Contact
Questions about these terms: contact@abbyassistant.app.